Humsienk 12V 640Ah LiFePO4 lithium battery, High capacity 12V LiFePO4 battery

Humsienk 12V 640Ah LiFePO4 Lithium Battery with Bluetooth (3200W & 8192Wh)

£1,047.99

Shipping calculated at checkout.

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Shipping Service

At Humsienk, we are committed to providing our customers with safe, reliable, and timely delivery. All Humsienk products are certified with UN38.3 and MSDS, ensuring compliance with international lithium battery transportation standards.

This Shipping Policy outlines how we process, ship, and deliver your orders.

Shipment Origin Country

United Kingdom

Shipping Carrier

Evri (formerly Hermes)
Other local carriers may be used when necessary to ensure timely delivery.

Shipping Cost

FREE SHIPPING on all orders.
No additional shipping fees will be charged at checkout.

Shipping Destinations & Delivery Times

Our total shipping time consists of two stages, starting from the moment your order is placed:

Order Processing Time

Orders placed before 5:00 PM (PT) will be processed within 1–2 business days
Orders placed after 5:00 PM (PT), on weekends, or on public holidays will be processed on the next business day

Delivery Time

Once dispatched, orders are typically delivered within 5–10 business days

Note:
Delivery times provided above are estimates and apply to most orders. They do not include delays caused by inspections, exceptional circumstances, or uncontrollable factors such as severe weather, carrier congestion, or force majeure events.

Shipping Notification

Please ensure that your full name, delivery address, postcode, and contact details are entered correctly at checkout to avoid delivery issues.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee that address changes can be made once an order has been shipped, and any risks or additional costs arising from address changes after dispatch will be the customer’s responsibility.

UK Warehouse Delivery & Collection Information

Our UK warehouse (TC Warehouse) accepts container truck deliveries by appointment only and also supports customer self-collection.

All deliveries and collections must be booked in advance. The warehouse reserves the right to refuse any unbooked deliveries or collections.

For efficiency and record-keeping, email contact is strongly preferred. Telephone contact should be used for urgent matters only.

Company / Consignee Name: Top Cloud Logistics Ltd (EP1223)
Warehouse Address:
DC6 Prologis Park Midpoint
Midpoint Way
Minworth
Sutton Coldfield
Birmingham
B76 9EH

Telephone: +44 7880 846092 / +44 7502 856189
(Email contact is preferred)
Booking Email: booking.uk@newouda.com

Disclaimer

Humsienk shall not be held liable for order delays or rejections caused by the following reasons:

Remote Delivery Addresses: Shipping times may be delayed by 1–2 days due to remote delivery locations.
Recipient-Related Delays: Delays or failed deliveries caused by the recipient’s actions, including but not limited to:
Address changes after shipment.
Providing unknown, invalid, or incorrect addresses.
Providing incorrect contact information.
Refusal to accept the package.
Force Majeure Events: Delays due to unforeseeable, unavoidable, or insurmountable circumstances, including but not limited to:
National or regional air/ground transportation disruptions (e.g., weather-related issues).
Communication system interference or malfunctions.
Government actions or changes in postal policies.
Wars, earthquakes, typhoons, floods, fires, heavy rain, fog, or similar events.
Prohibited Air Cargo: Items restricted by aviation safety regulations, including: Contraband, mobile phones, electronics, fragile goods, or other items ineligible for air transport.
Confiscated Shipments: Parcel confiscation or disposal due to violations of shipping regulations.
Holiday/Non-Working Day Delays: Inability to deliver during weekends, national holidays, or public observances.
Inaccessible Locations: Failed deliveries to schools, workplaces, or residential areas unreachable by couriers.

Contact

If you have any questions about our shipping policy, or if you need assistance with a shipping claim, please Email us at support.uk@humsienk.com

Warranty Policy

Humsienk has been committed to providing premium lithium batteries that outperform traditional energy storage solutions. All Humsienk products undergo rigorous quality inspection before leaving the factory. To demonstrate our commitment to product quality, we provide the following warranty for all Humsienk products sold, effective from the date of purchase.

Rest assured, should any Humsienk product exhibit quality issues (as confirmed by our professional technical team), we will offer a replacement or refund. Please note that this warranty is subject to the terms and conditions of the Limited Warranty, and Humsienk reserves the final interpretation right.

List of Contents

Warranty Period

Product itemWarranty periodLiFePO4 Batteries (≤50Ah)3 YearsLiFePO4 Batteries (>50Ah)5 YearsRefurbished Batteries3 YearsBattery Chargers3 YearsOther Battery Accessories1 Years

Warranty Content

Order Cancellation

Orders can be canceled without providing a reason by contacting us within 30 minutes of placement. If the order has already been shipped, cancellation is not possible; please refuse delivery from the courier.

30-Day No Reason Return

Humsienk offers 30 days of free returns from delivery date. Accepting no-reason returns is subject to the following conditions:

Item & accessories undamaged
Original packaging
Item must be in resellable condition

Buyer covers shipping for non-defect returns. Shipping costs incurred will be deducted from the order amount.

Personal Reason Returns

If more than 30 days have passed since the shipping time and the buyer requests a return, the buyer must provide a reason for the return and the conditions for a 30-day no-reason return must be met.

Buyer still covers shipping for non-defect returns. Shipping costs incurred will be deducted from the order amount.

Defective Product Returns

The Humsienk product is indeed a quality issue confirmed by our technical support team, we usually provide the following two solutions: Replacement, or Refund.

Replacement

Month Of OrdersCost≤18 MonthsFree＞18 MonthsPay Price Difference

Note:

Price Difference = Current price - (Purchase Price - Monthly Depreciation × Months Owned - Return Shipping)
Monthly Depreciation = Purchase Price / Total Warranty Months
Warranty of Replacement continues from original purchase date.

Refund

Month Of OrdersRefund Amount≤6 Months100%6＜X≤18 MonthsPurchase Price - (Monthly Depreciation × Months)＞18 MonthsPurchase Price - (Monthly Depreciation × Months) - Return Shipping-Processing fee

Note:

Monthly Depreciation = Purchase Price / Warranty Months
Processing Fee = One-Way Shipping
Refunds will be made to your original payment method. If you do not receive a refund within 10 working days, please contact us.

Warranty Claim Process

If you believe your battery is defective, please follow these steps:

Register Warranty: Please make sure that you have activated the warranty for your product.
Contact Customer Service: You can contact us via email or online chat with your purchase platform, order number, problem description, and any relevant photos or videos.
Troubleshooting: Our support team may ask you to perform basic troubleshooting steps to ensure that the problem is related to the battery and not other components. This may include testing the battery on different devices or checking connections.
Confirmation of Situation: If our technical team confirms that your product is indeed defective, we will provide a solution based on the warranty content and your actual situation.

Warranty Exclusions

The warranty does not cover the following:

Normal Wear and Tear: While LiFePO4 batteries have a long lifespan, gradual degradation of battery capacity or performance over time due to normal use is not covered under warranty.
Misuse or Improper Handling: Damage caused by misuse, mishandling, or improper installation (including physical damage, overcharging, or using the battery outside its specified parameters) is not covered.
Accidental Damage: Any damage resulting from accidents, such as dropping, crushing, or exposure to extreme temperatures or environments, is not covered.
Unauthorized Repairs or Modifications: Any repairs or modifications made by someone other than an authorized technician or our support team will void the warranty.
Third-Party Products: Any third-party accessories or components that are used with our batteries are not covered under this warranty.
Force majeure: Damage caused by natural disasters, war and other force majeure factors is not covered by the warranty.
Inconsistent with the country of purchase: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.
Purchasing from third parties: Humsienk cannot guarantee the quality of products purchased from third parties.